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Last position: Chief Technology Officer @ Qualtrak
I have spent the last 10+ years building a development team and helping to shape the company’s direction. Over this time I have embedded an Agile approach to delivering features across multiple products, driven CI/CD initiatives and made the space necessary for the Technical department’s Europe-wide development team to be productive, engaged and committed.
Previously working as a contractor in the Business Intelligence space, I have worked for GE Capital, Morgan Stanley Dean Witter, Equitas & GUS.
Following University I worked my way to a position of personal interest, known at the time as EIS (Executive information systems). This propelled me into the BI space where I took the plunge into the contracting world. Since this time, I have pursued another passion; web application development. I took a number of small appointments and opportunities to help fine tune my skills. This enabled me to offer a greater repertoire of skills and abilities to prospective employers. I have had a number of interesting roles which lead me into my most recent role of a lifetime; CTO.
During this time I have become a SME (subject matter expert) in the contact centre space, a seasoned systems integrator, a cloud solutions architect, an experienced serverless developer, a DevOps Evangelist and a technical voice and advisor for Qualtrak, working with teams around the world from all sizes of companies.
This section lists my experience from some of the projects and initiatives I have lead. The format is short, in note form and bullet points.
To protect systems and data from everything; including from ourselves
Created a new resume site
Remove unnecessary costs due to stack dependency
It's always never in the shape you want or need it
The honour is mine, welcome aboard
The evolution of a successful feature
Automate all things that can and should be, using serverless technology
Remove dependency of Silverlight and MSSQL
Ensuring a positive CX
Architected and developed solutions to managed the billing process
Ensure a positive CX, whatever the situation
Drive reskining of a product
Enpower others to create Data Connectors
Ensure consistency and information sharing through team(s)
Researched logging, tracing and metric options to use with serverless technology
Create a SaaS of web app, using serverless & container technology
Develop web version of client/server app
Help prepare search data for Data Connector by using bespoke application
Created Quick Start hosted by AWS and the Marketplace
All things serverless, most things serverless, ok, ok, only the appropriate things
With great power comes great responsibility, plus a few other benefits!
The proliferation of CI/CD
Liaising with vendors to coordinate and develop integration
I manage a team of remote workers around Europe to develop single server, HA & cloud based solutions using a range of technologies. I lead technical projects, architecturing product systems and feature solutions and coordinating integrations with partner/SI teams around the globe. The role is varied; ranging from technical presentations to CxO to root cause analysis. I categorise myself as a CTO/developer with extensive serverless development experience. Reporting directly to the CEO.
I was employed originally to develop an API for a company’s client/server product. This involved employing Unit testing techniques such as TDD and documentation software and then to ship to integration partners. I was also awarded the project to design and develop an e-learning and coaching web platform, hosted on self-managed Rackspace servers. The work gave me my first experience of AWS services. I worked with partners & system integrators around the world. I was asked to work full-time.
I headed up the client-side development effort of a Scorecard web-application. This was eventually bought by Aspect.
My primary role was to consolidate data from disparate systems into a Scorecard application. My responsibilities included providing an OLAP solution, BI, data analytics, pre-sales support, product installation, support and diagnostics. I worked both onsite and offsite. Other duties included enhancing the corporate website.
Computer support, process streamlining, help train department managers in best ways to collect data, check stock and compile aids for presentations and department workflow. I was also commissioned to compile a specification for a web based learning application to expedite the learning cycle for new intakes regarding site Health & Safety and the particular machines, and their components of a specific department.
To develop and maintain a BI applications using the Holos BI tool. My engagement was spread across several months.
To maintain a BI application using the Holos BI tool. Based at Canary Whalf
To develop and maintain a BI applications using the Holos BI tool. Responsibilities included working closely with accounting department to translate requirements into features, assessment of work, development, support and maintenance.
I was brought in to develop and maintain a suite of BI applications using the Holos BI tool. My responsibilities included development, support, training, planning, managing a team of BI developers, assess / deliver on requirements, interface with other teams and to project management.
BI Support Engineer then BI Consultant.
Informix DBA and developer.
Develop and maintain in house applications on a Unix platform using Recital language.
This section contains articles form my old blogging site. Not all have been ported so will look sparse